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  Public Ticket #1604675
Row Background disappears in the frontend composer
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  • kamilatekin started the conversation

    I purchased this addon today because I want to create overlay colors over images. 

    I installed it on Wordpress and noticed that nothing happens when I add the addon to my row on the frontend. Meaning that the background that I uploaded isn't visible.

    When I add the addon in the backend, it's possible. 

    However, when I switch back to the frontend to adjust other things and then save the page, the background disappears again. 

    It's really frustrating. Is it only me? Am I doing something wrong? Or can you please correct this? Otherwise, I want my money back. 

  •  30
    Sagar replied

    Hello,

    Is your frontend means frontend editor or live page? My below answer is as per frontend editor,

    I am not sure what's your exact issue in backend frontend changes. But for your knowledge, this plugin is very multipurpose for your different needs and due to it's layered system, Frontend editor might have some conflicts you see but It's working fine if you edit and save page and see in live page.

    If you have other issues, Please share wp-admin and tomorrow on monday our technical team will look in to and resolve your issues.



    Warm Regards,
    Sagar Patel
    POSIMYTH Themes Team